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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Port Douglas Road, Port Douglas, Australia, 4877

Sheraton Grand Mirage Resort, Port Douglas features five-star accommodations surrounded by 100 hectares of lush tropical gardens and two hectares of lagoon-style pools. The Port Douglas hotel offers a variety of dining venues, a luxury spa, and direct access to Four Mile Beach.

Rooms & Amenities

Guests can choose from spacious guest rooms, suites, and villas, some providing direct access to the saltwater lagoon pools. Accommodations feature air conditioning, seating areas, and marble bathrooms, catering to various preferences.

Dining & Leisure

Dining options include Feast Restaurant, known for its use of Far North Queensland produce, Harrisons Restaurant which features award-winning dishes, and the Lagoon House Pool Bar offering poolside snacks and tropical cocktails. The Deck provides al fresco Italian cuisine.

Services & Activities

The resort features an 18-hole golf course and over 1858 m² of event space, ideal for meetings and events. For relaxation, guests can unwind at the luxury spa or enjoy activities such as exploring the Great Barrier Reef.

Location & Transportation

Positioned along Four Mile Beach, Sheraton Grand Mirage Resort, Port Douglas offers seamless transportation options including shuttle services and private transfers from Cairns Airport. Guests are also close to the Daintree Rainforest and other natural wonders.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Studio 1 King Garden view
2 persons
42 m² 
1 King-size bed
Shower
Coffee machine
Studio 1 King Lagoon view
2 persons
52 m² 
1 King-size bed
Shower
Coffee machine
Studio 1 King Ground floor Large Lagoon access
2 persons
52 m² 
1 King-size bed
Shower
Coffee machine
1 Bedroom Presidential Suite 1 King Lagoon view
2 persons
152 m² 
1 King-size bed
Shower
Coffee machine
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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre
Port Douglas 1.9 km
Airports
Cairns (CNS) 64.6 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Coffee shop
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Hiking
  • Cycling
  • Tennis court
  • Golf course
  • Billiard tables
  • Table tennis

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Picnic area/ Tables
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Board games

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Saltwater pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Full body massage

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock
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Location

Port Douglas Road, Port Douglas, Australia, 4877
Map view
Port Douglas Road, Port Douglas, Australia, 4877
Nearby
Rainforest Habitat Wildlife Sanctuary
1.2 km
87-109 Port Douglas Rd
Oaks Resort Port Douglas
990 m
Restaurants
Feast Restaurant
10 m
Port Douglas Road Sheraton Grand Mirage Resort

Reviews and Ratings

Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
4/5 based on 1202 reviews
8.3
8.3/10 based on 1470 reviews
#21 of 42 hotels in Port Douglas based on Tripadvisor
Henry
United Kingdom, February  2025
6.6/10

My stay at the hotel was a mix of positives and negatives. The location is lovely, with beautiful grounds and proximity to the beach, making it ideal for relaxation. However, the dining options were limited and the service fell short at times, making it hard to recommend without reservations. Overall, the hotel has potential but needs improvement to match expectations.

Rooms
7.0
The room was clean and spacious but felt outdated for the price. We had a good amount of space for our family, which was a positive.
Service
5.0
Service was inconsistent; sometimes quick to respond, but on other occasions, it felt disorganized and slow.
Location
8.0
The hotel is situated in a beautiful area, right by the beach, but it's a bit far from the town, requiring a shuttle or car to get around.
Dining
5.0
Dining was a disappointment with limited menu choices that often felt uninspired, especially for a resort of this caliber.
Facilities
6.0
Facilities like the pools looked amazing but were too cold to enjoy, which was disappointing during our stay.
Nicola
United Kingdom, February  2025
7.0/10

The hotel has a lot to offer, with a beautiful pool and spacious rooms that provide great views. However, the service fell short during my stay, and the dining options could use improvement for the price. Overall, it's a nice resort, but be prepared for some inconveniences.

Rooms
8.0
The rooms were quite spacious with a large bathroom and fantastic views. However, the controls for lights and air conditioning were inconveniently located on the far side of the room.
Service
5.0
The service was disappointing at times, with staff appearing overwhelmed and not providing expected assistance promptly. I had issues with housekeeping, which dampened my overall experience.
Location
7.0
The location is great, with beautiful surroundings and direct access to the beach. However, it's a bit of a trek to get into town without transportation options.
Dining
6.0
Dining experiences were average. The breakfast could be better for the price, especially with a lack of variety in options compared to previous stays.
Facilities
9.0
The facilities are lovely, especially the pool that was easily accessible from our room. It creates a great layout for a relaxing stay.
Taylor
United Kingdom, February  2025
7.6/10

I really enjoyed my stay at this resort, with its beautiful lagoon view from my room and a peaceful atmosphere perfect for relaxation. However, there were a few hiccups with service, especially regarding dining options and cocktail prices, which did take away from the experience. Overall, I found it to be a lovely getaway despite some minor issues.

Rooms
8.0
The room was a good size with a lovely lagoon view, although I did miss having a balcony. It was clean and fairly comfortable, but a bit overpriced for what it was.
Service
7.0
Most of the service was amazing, and the staff were really kind and accommodating. However, I found the dining staff to be a bit stretched at breakfast, which affected the overall experience.
Location
9.0
The location was perfect, being right next to the beautiful beach. It felt quiet and serene, which I loved, but it's a bit of a distance from the center of town, so be prepared for a drive or a long walk if you want to explore.
Dining
6.0
Dining options were a bit lacking for my tastes, with a small menu that didn't appeal to everyone in my group. The breakfast buffet was great, but we found other meals to be quite limited.
Facilities
8.0
The resort had beautiful gardens and pools perfect for lounging and relaxation. However, I found the use of noisy maintenance equipment to be distracting while trying to enjoy the peaceful surroundings.
Beautiful lagoon view
Limited dining options
Alice
United Kingdom, December  2024
7.0/10

The resort has a beautiful setting with well-maintained grounds, and my villa was private and spacious. However, the service left much to be desired, especially given the high price I paid. Overall, it felt inconsistent with what I would expect for a five-star experience, and I struggled with some logistics during my stay.

Rooms
7.0
My villa was spacious and quiet, with nice appliances, but there were some updates needed, like modernizing some aspects of the decor.
Service
5.0
Service was hit or miss; some staff members were helpful, but I encountered several inconveniences that should be addressed, such as housekeeping issues.
Location
9.0
The location is stunning, with vast gardens and plenty of pools to choose from, making it feel like a tropical paradise.
Dining
6.0
Dining options could be improved, particularly with the breakfast selection, as it did not meet my expectations.
Facilities
8.0
The pool facilities are amazing, with plenty of space and lush surroundings, though some parts of the resort show wear and tear.
Hudson
United Kingdom, September  2024
7.2/10

Our stay at this resort was quite a mixed bag. The grounds were beautifully laid out with stunning pools and a fantastic buffet breakfast that exceeded expectations. However, the dining experience at the resort left much to be desired, with disappointing food quality and inconsistent service. The beautiful rooms and eco-friendly initiatives were appreciated, but the service could use improvement for a truly relaxing stay.

Rooms
9.0
The rooms were beautifully appointed and spacious, offering a lovely view of the surroundings. The water pressure in the shower was exceptional, making for a delightful experience.
Service
6.0
The service was hit or miss during our stay; while the breakfast staff were efficient, other areas like the pool bar felt lacking in attentiveness, which diminished the experience.
Location
8.0
The location is excellent, right on the beach front and within walking distance along the beach to multiple restaurants, yet it is somewhat isolated from town, requiring a shuttle or taxi.
Dining
5.0
While the buffet breakfast was fantastic, the dining options at the resort were disappointing overall, with several dishes lacking freshness and taste.
Facilities
8.0
The resort's facilities were impressive, particularly the stunning pool areas, but the availability of cabanas at a hire fee seemed unjustified given the overall price of the stay.
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Check-in
23Oct2025Select date
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Rooms and Guests2 Guests, 1 Room