Sheraton Grand Mirage Resort, Port Douglas, Port Douglas ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Port Douglas Road, Port Douglas, Australia, 4877

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Guest room 1 King Lagoon view

Max:

3 persons

455 sq. feet

Bed options:

1 King-size bed

Pool view

Shower

Coffee machine

room details

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Studio 1 King Garden view

Max:

3 persons

455 sq. feet

Bed options:

1 King-size bed

Garden view

Shower

Coffee machine

room details

Check Prices

Studio 1 King Lagoon view

Max:

3 persons

560 sq. feet

Bed options:

1 King-size bed

Pool view

Shower

Coffee machine

room details

Check Prices

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Port Douglas 1.2 mi

Airports

Cairns (CNS) 40.1 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Family Friendly Fun

I was pleasantly surprised by how accommodating the Sheraton Grand Mirage Resort is for families. My kids were so exhausted from swimming in the pools all day and playing on the beach that they were out before their heads hit the pillows! The staff were really good, even providing an impromptu beach picnic for us one night, which made our family vacation all the more nice.

Elizabeth2024. Australia, 2024-05-15Read full review on

Delicious Breakfast Spread

The buffet breakfast at the resort is world class! There was an extensive variety of foods and drinks available, including an excellent brewed coffee selection that I thoroughly enjoyed. It made every morning a good start to my day!

Timothy1988. United Kingdom, 2024-06-28Read full review on

Excellent Golf Course

As a golf enthusiast, I found the resort's golf course excellent! It was in great shape with flatteringly wide fairways, making it quite enjoyable for players of all levels. I couldn't have asked for a better way to spend a day.

Ian1985. Canada, 2024-07-10Read full review on

Spacious and Comfy Room

I loved my spacious, clean room that provided a serene outdoor view of a lovely pond surrounded by tropical trees. It was the perfect space to relax and enjoy some privacy after a busy day at the resort!

JohnDoe2024. New Zealand, 2024-08-12Read full review on

What’s included

General

Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Fire extinguishers

Sports & Fitness

Fitness centre
Diving
Snorkelling
Hiking
Cycling
Tennis court
Golf course
Billiard tables
Table tennis

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services

Dining

In-room breakfast
Restaurant
Poolside snack bar
Picnic area/ Tables
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Board games

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Saltwater pool
Beach access
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Spa & wellness centre
Body scrub
Facial
Treatment room
Body wraps
Full body massage

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Location

Port Douglas Road, Port Douglas, Australia, 4877

Map view

Port Douglas Road, Port Douglas, Australia, 4877

City landmarks

Zoo

Wildlife Habitat Port Douglas

1.7 mi

Mirage Country Club

5200 ft

48 Island Point Rd

Trinity Bay Lookout

1.3 mi

87-109 Port Douglas Rd

Oaks Resort Port Douglas

3200 ft

Great Barrier Reef

Agincourt Reef

1.3 mi

Museum

Port Douglas Court House Museum

5200 ft

Church

St Mary's by The Sea chapel

1.5 mi

50 Murphy St

Flagstaff Hill Lookout

1.3 mi

Beachfront Mirage

1.2 mi

Gallery

Studio 49 Artisan Gallery

1.3 mi

Gallery

Ngarru Gallery

1.3 mi

Murphy Street

1.3 mi

Gallery

Des Spencer Art

1.4 mi

Park

Bruno Riedweg Memorial Park

1.0 mi

Blue Dive Port Douglas

1.4 mi

Port Douglas Plaza

Discover Port Douglas

4900 ft

Rainforest Habitat Wildlife Sanctuary

1.7 mi

Anzac Park

1.5 mi

cnr Mowbray St & Esplanade

Surf Life Saving Club

5000 ft

Marina

Crystalbrook Superyacht Marina

2.2 mi

2/42 Garrick St

Port Douglas Uncovered

1.6 mi

Park

Bruno Reidwig Park

1.4 mi

1 Spinnaker Close

Port Douglas Yacht Club

1.0 mi

Dicksons Inlet

1.3 mi

44 Grant St

Aquarius

1.3 mi

32 Macrossan St

Wellness@Port Day Spa

1.3 mi

Church

Generations Church

1.1 mi

Beach

Four Mile Beach

2.1 mi

Macrossan Street

2.0 mi

Marina Mirage

2.1 mi

Nearby

Rainforest Habitat Wildlife Sanctuary

3800 ft

87-109 Port Douglas Rd

Oaks Resort Port Douglas

3300 ft

Restaurants

Feast Restaurant

100 ft

Port Douglas Road Sheraton Grand Mirage Resort

Reviews and Ratings <br />

Feedback from previous guests about their experience.

68%

loved the resort and would return for another relaxing stay

Beautiful lagoon view

Peaceful atmosphere

Limited dining options

Cocktail prices too high

6.8/10

Nice

Rooms

7.8

Location

8.2

Service

5.6

Dining

5.4

4/5 based on 1202 reviews

#21 of 42 hotels in Port Douglas based on Tripadvisor

Henry

United Kingdom, February 2025

6.0/10

My stay at the hotel was a mix of positives and negatives. The location is lovely, with beautiful grounds and proximity to the beach, making it ideal for relaxation. However, the dining options were limited and the service fell short at times, making it hard to recommend without reservations. Overall, the hotel has potential but needs improvement to match expectations.

Rooms

7.0

The room was clean and spacious but felt outdated for the price. We had a good amount of space for our family, which was a positive.

Service

5.0

Service was inconsistent; sometimes quick to respond, but on other occasions, it felt disorganized and slow.

Location

8.0

The hotel is situated in a beautiful area, right by the beach, but it's a bit far from the town, requiring a shuttle or car to get around.

Dining

5.0

Dining was a disappointment with limited menu choices that often felt uninspired, especially for a resort of this caliber.

Facilities

6.0

Facilities like the pools looked amazing but were too cold to enjoy, which was disappointing during our stay.

Nicola

United Kingdom, February 2025

7.0/10

The hotel has a lot to offer, with a beautiful pool and spacious rooms that provide great views. However, the service fell short during my stay, and the dining options could use improvement for the price. Overall, it's a nice resort, but be prepared for some inconveniences.

Rooms

8.0

The rooms were quite spacious with a large bathroom and fantastic views. However, the controls for lights and air conditioning were inconveniently located on the far side of the room.

Service

5.0

The service was disappointing at times, with staff appearing overwhelmed and not providing expected assistance promptly. I had issues with housekeeping, which dampened my overall experience.

Location

7.0

The location is great, with beautiful surroundings and direct access to the beach. However, it's a bit of a trek to get into town without transportation options.

Dining

6.0

Dining experiences were average. The breakfast could be better for the price, especially with a lack of variety in options compared to previous stays.

Facilities

9.0

The facilities are lovely, especially the pool that was easily accessible from our room. It creates a great layout for a relaxing stay.

Taylor

United Kingdom, February 2025

7.6/10

I really enjoyed my stay at this resort, with its beautiful lagoon view from my room and a peaceful atmosphere perfect for relaxation. However, there were a few hiccups with service, especially regarding dining options and cocktail prices, which did take away from the experience. Overall, I found it to be a lovely getaway despite some minor issues.

Rooms

8.0

The room was a good size with a lovely lagoon view, although I did miss having a balcony. It was clean and fairly comfortable, but a bit overpriced for what it was.

Service

7.0

Most of the service was amazing, and the staff were really kind and accommodating. However, I found the dining staff to be a bit stretched at breakfast, which affected the overall experience.

Location

9.0

The location was perfect, being right next to the beautiful beach. It felt quiet and serene, which I loved, but it's a bit of a distance from the center of town, so be prepared for a drive or a long walk if you want to explore.

Dining

6.0

Dining options were a bit lacking for my tastes, with a small menu that didn’t appeal to everyone in my group. The breakfast buffet was great, but we found other meals to be quite limited.

Facilities

8.0

The resort had beautiful gardens and pools perfect for lounging and relaxation. However, I found the use of noisy maintenance equipment to be distracting while trying to enjoy the peaceful surroundings.

Beautiful lagoon view

Limited dining options

Alice

United Kingdom, December 2024

7.0/10

The resort has a beautiful setting with well-maintained grounds, and my villa was private and spacious. However, the service left much to be desired, especially given the high price I paid. Overall, it felt inconsistent with what I would expect for a five-star experience, and I struggled with some logistics during my stay.

Rooms

7.0

My villa was spacious and quiet, with nice appliances, but there were some updates needed, like modernizing some aspects of the decor.

Service

5.0

Service was hit or miss; some staff members were helpful, but I encountered several inconveniences that should be addressed, such as housekeeping issues.

Location

9.0

The location is stunning, with vast gardens and plenty of pools to choose from, making it feel like a tropical paradise.

Dining

6.0

Dining options could be improved, particularly with the breakfast selection, as it did not meet my expectations.

Facilities

8.0

The pool facilities are amazing, with plenty of space and lush surroundings, though some parts of the resort show wear and tear.

Hudson

United Kingdom, September 2024

7.2/10

Our stay at this resort was quite a mixed bag. The grounds were beautifully laid out with stunning pools and a fantastic buffet breakfast that exceeded expectations. However, the dining experience at the resort left much to be desired, with disappointing food quality and inconsistent service. The beautiful rooms and eco-friendly initiatives were appreciated, but the service could use improvement for a truly relaxing stay.

Rooms

9.0

The rooms were beautifully appointed and spacious, offering a lovely view of the surroundings. The water pressure in the shower was exceptional, making for a delightful experience.

Service

6.0

The service was hit or miss during our stay; while the breakfast staff were efficient, other areas like the pool bar felt lacking in attentiveness, which diminished the experience.

Location

8.0

The location is excellent, right on the beach front and within walking distance along the beach to multiple restaurants, yet it is somewhat isolated from town, requiring a shuttle or taxi.

Dining

5.0

While the buffet breakfast was fantastic, the dining options at the resort were disappointing overall, with several dishes lacking freshness and taste.

Facilities

8.0

The resort's facilities were impressive, particularly the stunning pool areas, but the availability of cabanas at a hire fee seemed unjustified given the overall price of the stay.